Was a great app...

I dont normally rate apps, but I felt I have to on this one. I would have given this 5 stars a month ago, but then I started having issues. I am not able to download my movies anymore. Ive never had problems with the scanning barcodes for disc to digital. I have had no issue with watching downloaded movies while in airplane mode or with cell data turned off. Every other issue that other have said they had had never been a problem for me. As I said though, about a month ago I started having issues with downloading movies. It gives me an error code and just says download failed. Ive tried looking the code up with no success. Ive tried doing any and everything that is possible to fix the issue. I have even put in two different help request emails to vudu with NO RESPONSE from them other than the auto populating "we have received you request and will get back with you" response. Absolutely no help from customer support is very frustrating. I paid for these movies and I would like to watch them when and how I want. If I could get some help with my problems and actually download my movies as I am supposed to be able to then I would rate this 5 stars as there is no other app that is as well done to view your Ultraviolet movies as this one.

Reviewer x 801 about Fandango at Home, v5.2.0