Cant download/Disc to digital not working

I love being able to access all of my movies in one app, but Im starting to experience more and more problems with this app. It crashes all the time on my Samsung TV, I cant download anything on my phone, and the disc to digital feature doesnt even work. Ive tried scanning over 6 movies and keep getting a message that the UPC doesnt exist. Which I know isnt right.

D0C H0LIDAY about Fandango at Home, v5.1