App needs fixed

I downloaded 7 movies to my iPad the day before I traveled. While traveling I tried watching a movie and they wouldnt play. I called customer support and they said delete the app and download the movies again. After deleting the app and re downloading a movie it still didnt play. The reason why I went to digital movies was to watch them while I travel. Unfortunately with this last app update I am not able to use it all.

F Hayden about Fandango at Home, v5.0.2